Privacy Policy

At Padmenders, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.padmenders.com], contact us, or use our services.

1. Information We Collect

We may collect personal information from you when you:

Submit an inquiry through our website or contact form
Book a service or request a quotation
Subscribe to our newsletters or updates
Interact with us on social media

This may include:

Full name
Email address
Phone number
Home or business address
Service details or preferences

We may also collect non-personal data such as browser type, IP address, and usage data to improve our website experience.

2. How We Use Your Information

Your information is used to:

Provide and manage services requested by you
Respond to your inquiries and customer service needs
Send confirmations, updates, and promotional material (if opted in)
Improve our website and services

We do not sell, trade, or rent your personal information to third parties.

3. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4. Third-Party Services

We may use trusted third-party services (e.g., payment processors or analytics providers) to help us operate our business. These third parties are bound by confidentiality agreements and are not permitted to use your data for any other purpose.

5. Cookies and Tracking Technologies

Our website may use cookies to improve your browsing experience and analyze traffic. You can control the use of cookies through your browser settings.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time (for marketing communications)